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Niko ([personal profile] niko) wrote2007-03-27 07:08 pm
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Borders Rewards not so rewarding any more

Man, I knew that the Borders Rewards program was too useful to last long, but still...  *sigh*

The old program:  For every $50 spent in the store, you basically get a "10% off entire purchase" coupon good until the end of the next month.  Plus some small percentage of every purchase goes into a "Holiday" account to get additional $X.XX off of purchases made around Christmas.  So if you're like me and spend a lot of money on books & manga, you can stop in once a month, spend $60 (some of which comes off from the 10% coupon), earn next month's coupon, and also earn a little cash towards a bigger discount at the end of the year.  Decent deal, and one that made me change my buying habits from sporadic binge-shopping at whatever bookstore happened to be handy, to a steady budget that was all directed right at Borders.  Even during months when I only had $30-worth of books that I really *needed*, I would usually throw a few more on the pile just to get up to that $50 target.

The new program:  A single $5-off coupon for every $150 spent in the store.  Period.   For my $50/month habit, that's a fair drop from the $15 off I would've gotten with the 10% discounts.  Not to mention the loss of the holiday cash bonus.

They just completely killed any brand loyalty they had built with me...


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